In 2021, PSSP conducted a survey that showed many OPOC users feel uncertain about how to use the tool to help assess and address health equity issues in the delivery of service.

Since then, PSSP has utilized this feedback to create a new OPOC equity improvement course to help build agency capacity to collect, understand, and use their client experience data for health equity-related service improvement.

Moving Knowledge to Action: the Ontario Perception of Care Tool Equity Improvement Modules are a set of five self-directed modules that will take approximately 3-4 hours to complete. In this course, learners will understand how to:

  • Collect and analyze health equity data
  • Take equity improvement action
  • Share reporting results with stakeholders

Join PSSP for their official Launch Event webinar taking place June 23rd at 12 pm! This session will give you the chance to learn more about the modules, their development, and how they can be used to improve your agency’s equity-focused quality improvement work. You can register for the event here.

This module series is available to any organization implementing OPOC. Reach out to your OPOC implementation specialist for more information or click here to self-enroll today!