E-QIP is pleased to offer tailored quality improvement coaching support to community mental health and addiction organizations seeking to use data to identify opportunities for improvement within their mental health & addiction services, improve health outcomes and enhance client and family satisfaction. Quality Improvement Project Coaching is our most intensive QI and data support offering. Cohorts of project coaching support take place from September-June each year. NOTE: The application period for our next cohort of Quality Improvement Project Coaching is now closed. If you have a QI issue you are seeking support on, please complete our QI Consultation request form. If you are interested in learning more about quality improvement methodology, CLICK HERE to enroll in our FREE Foundations to Quality Improvement (IDEAS) e-learning course!

What are the benefits of participating in Quality Improvement Project Coaching?

  • Dedicated QI and data coaching support for your project team to improve with the goal to enhance staff and service-user experiences and health outcomes
  • Training on QI methodology and tools based on the Model for Improvement and sustainability planning to “hold your gains”
  • Support from subject matter experts on system and organizational priorities to guide your improvement projects
  • Guidance on using an annual QI planning cycle to manage your improvement efforts
  • Engagement with a community of organizations who are working on the same QI planning cycle and with the same tools
  • Opportunities to share your learnings, learn from others and benefit from the knowledge and experiences of peer organizations

If selected, Organizations participating in QI project coaching will commit to:

  • Identifying an Executive Sponsor who can guide and champion the project, ensure adequate resources are available and remove barriers to success
  • Identifying a project Team Lead who can commit approximately three to four hours per week to project work (ie/ attend/schedule project team meetings, champion the completion of QI tools in between “touchpoint meetings” and attend monthly touchpoint meetings with E-QIP coaches and other QI project teams)
  • Supporting a project team that is able to meet regularly (e.g., weekly) to work on the QI project and to build QI capacity and provide regular project updates to other participating organizations and the E-QIP team during regular collaborative coaching sessions (Touchpoint meetings)
  • Dedicating resources to use data (ideally from a standardized tool) to understand the quality issue or opportunity and measure improvement
  • Completing project team-level ‘Pre’ and ‘Post’ QI and Data Readiness assessments to help understand your progress

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