Foundations to Quality Improvement (IDEAS) E-Learning CourseCLICK HERE TO REGISTER!

The Excellence through Quality Improvement Project (E-QIP) is pleased to offer our Foundations to Quality Improvement (IDEAS) via an e-learning platform.  This course is a comprehensive introductory quality improvement (QI) course customized for the community mental health and addiction sector. This course introduces participants to: (1) Key QI concepts using the Model for Improvement, (2) Knowledge of foundational methods of QI, and (3) Opportunities to apply practical tools in order to improve client care, processes and outcomes. Course content has been adapted from the original IDEAS program developed in partnership between Health Quality Ontario (now part of Ontario Health), the Institute for Clinical Evaluative Sciences (ICES) and the Institute of Health Policy Management and Evaluation at the University of Toronto.

Through completion of this course, participants become well versed in a common language and approach to QI with the explicit aim to improve client/tenant care, experience and outcomes. Participants complete the Foundations Program ready to participate in and contribute to QI projects and initiatives at their home organization.

Learning objectives: This program aims to provide participants with a foundational knowledge in quality improvement including common QI terminology and tools (e.g. 5W2H, Fishbone Diagram, 5 Whys analysis, Pareto principle, change concepts and idea generation tools.) Participants will also learn how to develop a detailed measurement Plan, test change ideas using a PDSA cycle and methods to sustain and spread improvements. Participants will also be introduced to key concepts related to team composition, attributes of effective QI team members and understand their role in advancing quality improvement at their home agency.

Target audience: (1) Clinical, support and administrative staff/volunteers working in Ontario’s community mental health and addiction sector who are or would like to participate in QI projects and consider themselves novice or in need of a refresh and (2) Individuals with an interest in understanding and learning about QI and promoting the spread of QI knowledge within their organization.

This e-learning course is comprised of 7 stages (introduction and 6 modules) and will take approximately 4-6 hours to complete. Course content includes theory, videos, learning and reflection activities as well as knowledge checks.