Our Team

Maria Papadimitriou

Co-Lead Excellence through Quality Improvement Project, Addictions and Mental Health Ontario (AMHO)

Maria is coming to the E-QIP team from Ontario Health, where she held the position of Co-Lead for Equity, Inclusion, Diversity and Anti-Racism, working in collaboration with the health system, and cross-sectoral partners to advance health equity in Ontario. Previously, Maria was the Manager of Health Equity at Health Quality Ontario. Maria’s expertise is in leveraging collaborative strategy to execute social change within organizations and across systems. Throughout their career, Maria has worked in partnership with communities to co-develop system innovations and build organizational capacity to improve access, experience and outcomes with health and social services. Maria spent many years working in collaboration with child and youth community mental health service providers to co-develop substance use service improvements with youth and families and to build system capacity to provide harm reduction supports to youth. Maria’s formal education includes a Masters in Public Health (MPH) from the Mailman School of Public Health at Columbia University, a Masters in Behavioural Neuroscience (MSc) from Queen’s University and a Masters Certificate in Adult Training and Development from Schulich School of Business.

Naushaba Degani

Co-Lead Excellence through Quality Improvement Project, CMHA Ontario Division

Naushaba Degani joined CMHA Ontario on November 18th, 2019. She has worked in health system performance and evaluation for more than 20 years and has a PhD and an MHSc from the Dalla Lana School of Public Health, University of Toronto as well as a BScH from Queen’s University (Cha Gheill!).  She comes to us from Health Quality Ontario (now part of Ontario Health) where she worked as the Manager, Performance Measurement supporting public reporting, quality standards and measurement for quality improvement.  In addition to strong skills in data and measurement, Naushaba has a background in harm reduction, evaluation and equity assessment.

Ash Koster

Program Manager, Excellence through Quality Improvement Project, CMHA Ontario Division

Ash joined the E-QIP team in December 2017 as Program Coordinator where she supported the team in several key functions including administrative support, financial management, event coordination and booking travel. Since joining the E-QIP team, Ash has developed a keen interest in Quality Improvement and has gained valuable QI knowledge which she enjoys applying when facilitating E-QIP’s Foundations to QI Program (IDEAS.)  In addition to overseeing the continued development of the IDEAS program, Ash acts as E-QIP’s communications and social media lead where she enjoys fostering knowledge exchange and spread of QI concepts and tools across the Province through webinars, E-QIP’s online Community of Practice and presenting at conferences. As Program Manager, Ash has enjoyed seeing the evolution of QI in the community mental health and addiction sector and looks forward to supporting agencies as they further develop their own QI capacity and achieve better outcomes for the individuals we are honoured to serve. Ash graduated from the University of Guelph with an honours degree in psychology and holds a certificate in human resources management from George Brown College. She is currently pursuing her project management professional (PMP) professional certification. Ash lives in Mimico with her wife and two dogs, Kevin and Homer. In her free time she enjoys cooking, paddle boarding and campfires at the trailer.

E-QIP Coaches

Laura Daly-Trottier

QI and Data Coach

Laura Daly-Trottier, delivers Quality Improvement Coaching through the Excellence through Quality Improvement Project (E-QIP).  Since October 2016 Laura has delivered coaching to member organizations in the Mental Health and Addictions sector throughout the province of Ontario to increase the capacity for Quality Improvement.  Laura knows firsthand the importance of using a structured approach to Quality Improvement as well as recognizing that each initiative is unique with its own set of values and purpose.

Prior to working with E-QIP, Laura Daly-Trottier worked as a Quality Coordinator at CMHA Nipissing where her focus was to ensure that service standards were met as well as overseeing the development and maintenance of the agencies quality assurance and improvement systems, including the continual monitoring of the agency’s client data management system.  Laura was responsible for coordinating and implementing staff orientation and training events and was a contributing member of the Governing Health and Safety Committee.

Laura served on the NE LHIN Implementation Team in 2016 for the Ontario Perception of Care Tool acting as the Agency Lead at CMHA Nipissing.

Laura thoroughly enjoys providing coaching supports through the offerings of E-QIP and is passionate about improving care in a meaningful way for service recipients, friends, families and service providers.

Abel Gebreyesus

QI and Data Coach

Abel Gebreyesus is a Data Coach for the Excellence through Quality Improvement Project (E-QIP) since the project’s first phase in October 2016. He worked with many mental health and community based organizations in coaching and facilitating their data needs related with the project. Additionally, he is also Data Management Coordinator (DMC) at TAIBU Community Health Centre since 2009; and was also involved from 2009 – 2011 at LAMP Community Health Centre; and from 2011-2013 in Flemingdon Health Centre – both in a DMC position.

Other than in CHC sector, Abel was also involved in Family Health Team (FHT) sector; and worked for four Peel Region FHTs as Quality Improvement Decision Support Specialist (QIDSS) in 2013-2016.

Abel also involved at different capacities, such as Project Manager for Nightingale on Demand Transition Project and Coordinator for Business Intelligence Reporting Tool coordinator in those organizations mentioned above. He also worked briefly for Cancer Care Ontario (CCO) as a Business Analyst. For many years, Abel contributed in different teams involving data, quality improvement, reporting and business Intelligence (BI) areas.

Abel holds a Masters of Health Informatics (MHI) from Dalhousie University; and he is Certified Lean Six Sigma Green Belt (CLSSGB) professional.

Linda Saunders

QI and Data Coach

Linda Saunders delivers quality improvement and data coaching through the Excellence through Quality Improvement Project (E-QIP).  Since its inception in 2016 Linda has supported many mental health and addiction organizations in Ontario with their quality improvement projects and plans to improve the quality of services offered to clients and families.

Prior to working with E-QIP, Linda worked as the Director of Corporate Services for Canadian Mental Health Association, Haliburton, Kawartha, Pine Ridge Branch, and she also worked in a similar role at a children’s mental health centre in Windsor.  For more than thirty years, Linda has gained experience in both the public and private sectors.  She was responsible for the human resources, financial, property, information technology, administration, privacy, community engagement, and quality improvement systems of the Canadian Mental Health Association.  She worked closely with all programs within CMAH HKPR to integrate key principles that ensure the delivery of safe, effective, and efficient care and services to the community while maintaining a culture of continuous quality improvement.  She is also an active member in her community.

Linda thoroughly enjoys her work providing quality improvement and data coaching to mental health and addiction organizations in the province as they work towards strengthening the sector in quality improvement and improved health outcomes to clients and families.

Lori Derry

QI and Data Coach

Lori Derry is a Data coach for the Excellence through Quality Improvement Project (E-QIP). She joined the E-QIP team in October 2020 and brings over 20 years experience in the Community Mental Health and Addiction sector. Her previous roles have included Data Analyst, Decision Support Specialist and Manager of Program Administration.  An avid learner, she is both Lean Six Sigma Green Belt and OMDP (Ontario Management Development Program) Leadership and Business Management Skills certified.

As a Data Coach for E-QIP, Lori is passionate in supporting the Community Mental Health and Addiction sector organizations use data to improve their programs and services for their clients.

Hrishikesh Navare

QI and Data Coach

Hrishikesh Navare is a Quality Improvement (QI) / Data coach for the Excellence through Quality Improvement Project (E-QIP). He joined E-QIP team in May 2020 and brings over 10 years of experience in QI and data measurement in primary care, long term care and the community service sectors. Person centred care and using client voice in designing programs and services are core values for him. He has a great interest in the social determinants of health and the effect on the Community Mental Health and Addiction sector. He holds Masters Degrees in Science in Pharmacy from the University of Florida and Technology in Pharmaceuticals from the University of Mumbai, certified Lean Healthcare Green Belt and has published his collaborative work in peer review journals.

As a QI/data coach for E-QIP, Hrishikesh is keen in supporting the Community Mental Health and Addiction sector through various E-QIP’s services and help the organizations improve their programs and services for their clients.

Lucy Forman

QI and Data Coach

Lucy recently joined the EQIP team as a Quality and Data Coach and continues to work as Team Lead for CMHA Thames Valley Addiction & Mental Health Services. Her background working directly with clients, families, and community has given her a direct service lens to Quality Improvement. Lucy has served as Clinical Accreditation Project Lead as well as Quality and Client Safety Committee member and has incorporated Quality Improvement into her program development work. She has been practicing in the mental health and addictions field for 16+ years and has degrees in Social Work and Psychology as well as certificates in Dialectical Behaviour Therapy and Addictions.

Provincial System Support Program (PSSP) Team

Deanna Huggett, Manager, Implementation, PSSP lead on E-QIP

Al Cudmore, Implementation Specialist

Beth Powell, Implementation Specialist

Chris Sullivan, Implementation Specialist

Derek Chechak, Evaluator

Kelsey Jones, Implementation Specialist

Jonathan Berges, Implementation Specialist

Renée Behrooz, Implementation Specialist

Shandy Van de Ligt, Implementation Specialist