As part of the E-QIP initiative, we offer specialized coaching for members of our cohorts and other training. For more information, contact us at quality@e-qip.ca.

Governance & Leadership Training

Learn the important role board members and senior leaders play in shaping and sustaining a culture of quality improvement at your agency. Governing boards of healthcare organizations are legally responsible for the overall performance of their organizations. This workshop on effective governance and leadership of quality in healthcare will introduce your organization to evidence‐informed approaches to governance and leadership through a sharing of innovative governance and leadership practices, resources and tools. It will help to position your organization as a leader in performance excellence within Ontario’s mental health and addiction sector.

Participants will:

1) Understand the importance and value of engaging the board and senior leadership in the organization’s quality agenda;

2) Understand the roles of both senior leaders and boards in quality improvement and the knowledge and skill required to fulfill their strategic and fiduciary roles in the development and oversight of an aligned and comprehensive quality agenda;

3) Explore a variety of leading governance and leadership practices, as well as tools and techniques related to the development of quality priorities, a quality improvement plan, and meaningful measurement to oversee progress on improving the quality of service delivery;

4) Understand the roles and resources available from Ontario Health and E-QIP to support the sector in QI and Quality Improvement Plan development; and,

5) Develop a high level roadmap to advance your organization’s capacity for improving quality based on discussion and reflection during the workshop.

Who Should Attend?

Organizations benefit most when 1-2 Board members are accompanied at the workshop by the organization’s Executive Director and other senior leaders. By sending Board members and senior leaders, your organization will be well-positioned to translate the knowledge gained through the workshop into practice.

Executive Sponsor Session

This session will provide you with the knowledge and tools required to be an effective Executive Sponsor for QI work within your agency.

The key objectives of this training session include:

  • To provide an overview of the E-QIP vision, mission, training & coaching schedule, and first Action Period deliverables
  • To explore the roles, composition and accountabilities for a QI Team, with a focus on the role of the Executive Sponsor
  • To understand the Science of Improvement and apply tools for developing a Problem Statement, Aim Statement, Project Scope, and Outcome Measure• To explore tools for communicating among the QI Team
  • To assess the organizational readiness for QI success/sustainability through the application of the MUSIQ & Baker models
  • To learn how to interpret significant change on a run chart

At this training session, you can expect to meet other agencies that are part of E-QIP’s Cohort 4 coaching support program. E-QIP’s QI/Data coaches and program staff that will be supporting you through your time with the coaching program will also be in attendance.

The session will be lead and facilitated by Paula Blackstien-Hirsch. Paula is Principal, Quality thru Improvement, and a core faculty member for the University of Toronto’s Masters of Quality and Patient Safety. Paula has extensive experience working with senior leaders in healthcare and setting them up for success in quality improvement efforts. She has worked closely with E-QIP over the past year in developing and supporting the QI coaching and training curriculum to community mental health and addiction agencies across Ontario.

Who should attend from your agency?

As part of the E-QIP coaching program, the Executive Sponsors for each QI coaching application should attend this session. In most cases, this will be an agency’s Executive Director or CEO.

The QI contact or QI Project Team Lead that will be the main contact for E-QIP related work. This will be the staff most responsible for leading the QI project or initiative your agency will be coached through.

Diagnostics Training

The Excellence through Quality Improvement Project (E-QIP) team will be offering a workshop to help teams better understand their Quality Improvement (QI) issue through the use of QI diagnostic tools.  This will build on work already completed to develop a problem statement and is intended for QI project team members who are receiving coaching support through the E-QIP program. The day will be facilitated by members of the E-QIP team and we are looking forward to working with you at this event!

By participating in this training, QI Team members will experience the following learning objectives:

  1. Understand and apply fundamental principles, methods and tools for identifying root causes of a problem
  2. Be ‘equipped’ to apply the methods and tools learned to a quality improvement project in your organization

What will I learn?

  • Provide project teams with an overview of the E-QIP journey
  • Provide high level review of the fundamental theories underlying improvement science
  • Understand and apply fundamental principles, methods and tools for identifying root causes of a problem
  • Ensure each team is ready to apply the methods and tools to a quality improvement project in your organization during the Action Period

Who Should Attend?

Organizations benefit most when all project team members are able to take part in this training. By sending all members of your team your organization will be well-positioned to translate the knowledge gained through the workshop into practice.

Change Ideas/PDSA

The Excellence through Quality Improvement Project (E-QIP) team and is intended for QI project team members who are receiving coaching support through the project’s fourth cohort. The day will be facilitated by the E-QIP team and we are looking forward to working with you at this event!

What will I learn?

The focus of this session will be: developing change ideas and the plan-do-study-act (PDSA) process. Teams can expect to learn about:

  • Tools used to generate change ideas that may help achieve their QI project aim
  • Principles for ensuring successful and sustainable change ideas
  • Using Plan-Do-Study Act cycles to test change ideas
  • Displaying improvement data using run charts

Who Should Attend?

Organizations benefit most when all project team members are able to take part in this training. By sending all members of your team your organization will be well-positioned to translate the knowledge gained through the workshop into practice.