E-QIP Governance and Leadership Board Training

Our governance and leadership training is delivered to boards and senior teams within an organization. We provide a general overview of quality improvement (QI), the provincial context, quality frameworks and how it can support organizational and strategic priorities. We also highlight the role of the board and senior leaders in setting and managing the quality agenda for your organization. The training is customized to your organization’s needs based on where you are in QI culture and in performance management. The training usually takes 90 minutes to deliver and will include:

An overview of system priorities and provincial context, important issues, skills and functions that support an organization-wide culture of quality and the use of data for decision making.
Link between QI, performance reporting and organizational and system priorities
Overview of how to build a quality culture and Whole System Quality
The role of the board/senior leaders in building a quality culture and setting the quality agenda
A board toolkit with ready-to-use information, tools and exercises accompanies the presentation
Your organization’s current projects/ initiatives that improve quality and those on the horizon and use these to feed the development of an organization QIP with indicators

E-QIP and Organization Steps:

Request the training and share your quality and strategy documents with the E-QIP team
Meet with the E-QIP team to confirm the objectives of the training, audience and to review the approach. We will also discuss the organization’s current level of involvement in QI across all levels of the organization
E-QIP team to draft materials for the training including mapping current organization activities to quality culture and quality domains
E-QIP team will share the draft deck with the organization. If required, a second planning meeting can be arranged to review the content for the training
Deliver the training (virtually or in person)
Evaluation and debrief

Background material needed from organization:

Strategic Plan,
Quality Improvement Plan (QIP),
List of QI projects or organization initiatives designed to improve care, and
Current board QI reports or scorecards

To schedule a training session of if you would like more information about Governance and Leadership training options, click the ‘Request a Training’ link below :

Quality Domain	Client Meaning	Provider Meaning
Safe	I will not be harmed by the health system.	The care my client receives does not cause them to be harmed.
Effective	I receive the right care, and it contributes to improving my health.	The care I provide is based on best evidence and produces the desired outcome.
Client Centered	My goals and preferences are respected. My family and I are treated with respect and dignity.	Decisions about my client’s care reflect the goals and preferences of the clients and family or caregivers.
Efficient	The care I receive from all providers is well coordinated and efforts are not duplicated.	I deliver care to my clients using available human, physical, and financial resources efficiently, with no waste to the system.
Timely	I know how long I have to wait to see a provider or for assessments or care I need and why. I am confident this wait time is safe and appropriate.	My client can receive care within an acceptable time after the need is identified.
Equitable	No matter who I am, what I have, or where I live, I can access services that meet my needs. I am fairly treated by the health care system.	My clients and the populations I serve are provided differential approaches to access and service delivery as required in order to address systemic barriers and societal injustices ensuring every individual has access to the services they need, positive care experiences and outcomes, regardless of location, age, gender, race and other determinants of health.

E-QIP Governance and Leadership Board Training

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