In a QI project, the 5W2H tool is used to help teams identify the key information necessary to fully understand their QI issue and draft a Problem/Opportunity Statement. In Step one of this template, answer the ‘5W’s’: Who? What? Where? When? Why? and ‘2H’s’: How? and How often? In Step 2, you will use your answers to draft a Problem/Opportunity Statement for your QI project. Remember,  a problem well defined is half-solved and your Problem/Opportunity Statement may go through many revisions before it is ‘just right.’