Meaningful engagement of clients, tenants and their families and/or caregivers provides an invaluable narrative to guide your improvement efforts and will help ensure your project remains focused on improving outcomes for your service users. This webinar series will provide you with tips to ensure your QI project incorporates the voice of your clients/tenants as well as methods to effectively and meaningfully engage clients, tenants, families and caregivers.

  1. Client and Family Member Engagement – Experiences from the Mental Health and Addiction Sector
  2. Client and Family Member Engagement