Client/Tenant Engagement

Meaningful engagement of clients, tenants and their families and/or caregivers provides an invaluable narrative to guide your improvement efforts and will help ensure your project remains focused on improving outcomes for your service users. This webinar series will provide you with tips to ensure your QI project incorporates the voice of your clients/tenants as well as…


Project Report Backs

Experience firsthand accounts of the triumphs and challenges of taking on a QI project! Learn from past E-QIP Project Teams as they walk you through the lifecycle of their QI project, from team set up to PDSA testing and all the obstacles they overcame. Cohort 2 Report Back Presentations playlist Cohort 3 Report back Presentations playlist…


Sustainability and Spread

Get ahead of common QI-project pitfalls such as the “evaporation effect” and the “islands of improvement effect” by learning the theory and tools to ensure you ‘hold your QI gains.’ In these webinars we will provide and overview of common challenges to sustaining and spreading your improvement efforts as well as share resources including the NHS…


Special Interest QI Webinars

Dive into special interest topics such as “Joy In Work” and “OHT Readiness” in these exciting webinars. Hear from expert panelists as we discuss quality improvement in a rapidly changing environment.  QI in Community mental health and addiction, not just another buzzword (part 1) QI in Community mental health and addiction, not just another buzzword (part…

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