CMHA Windsor-Essex County

In the midst of COVID-19, the team at Canadian Mental Health Association (CMHA) Windsor-Essex branch recognized they needed a better way to identify the level of service that clients need while adhering to provincial and federal guidelines for social distancing.  Review of the agency’s electronic medical record (EMR) system revealed challenges in quickly identify the…

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‘QI On The Fly’ Template

During the COVID-19 pandemic we heard from many agencies that they were adapting service delivery in order to meet changing needs and ensure the safety of clients/patients/tenants and staff. In order to assist with capturing these rapid QI projects (for future study and to spread these innovative changes across the sector) the E-QIP Team developed…

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#QIOnTheFly Webinar Series

E-QIP’s #QIOnTheFly web meeting series was developed in response to the community mental health and addiction sector’s need to undergo rapid quality improvement initiatives and changes to their service delivery models during the COVID-19 pandemic.  Agencies have to meet the needs of the populations they serve while carefully balancing safety for all during the pandemic. …

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Family of Measures Template

Data collection in QI work is critical to understanding the impact of your Change Ideas on your system. In quality improvement work, three types of measures are used to measure and understand your improvements; Outcome Measures, Balancing Measures and Process Measures. Collectively, these measures are known as the ‘Family of Measures.’ This resource provides a…

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Aim Statement Template

An Aim Statement provides a succinct summary of what the QI team hopes to achieve over a specific amount of time including the magnitude of the change you hope to achieve. The Aim Statement acts as the project’s ‘North Star’ by keeping the QI team focused on what they are setting out to achieve and…

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