Improving Access to community MHA services: A QI priority for Ontario Health Teams

Participant Objectives: 1. Understand the context of mandatory indicators within collaborative quality improvement plans for OHTs and their relation to community MHA care2. Better understand the indicator “ED first point of contact for MHA care” including the technical details of the indicator, what we know about this indicator provincially and what the indicator can tell…

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QI Planning Cycle

Quality improvement activities should through your fiscal year. This resource provides a visual overview of the QI planning cycle to ensure your organization maintains a continuous cycle of QI planning and QIP submission. Download the QI Planning Cycle Guide

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Data Literacy Webinar Series

Description: This three-part webinar series focuses on the practical application of data concepts relevant to mental health and addiction system partners. The series is presented by E-QIP (the Excellence through Quality Improvement Project), which is a partnership of Addictions and Mental Health Ontario (AMHO); the Canadian Mental Health Association (CMHA), Ontario; Ontario Health; and the…

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Quality Improvement Plan (QIP) Journey Webinar Series

E-QIP’s QIP Journey web series is a webinar series developed with the intent to support community mental health and addiction providers in completing a quality improvement plan (QIP) template and “get ahead of the QIP curve.” This series has been divided into 7 ‘chapters.’ Upon completion of this web series, participants will have learned the…

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Jean Tweed Centre

The problem Jean Tweed Centre encountered with the advent of COVID-19 was to continue access to the services and to ensure everyone’s safety. According to Julia Bloomenfeld, Director of Clinical Services, and Jasmine Grantham-Smith, Team Lead, Day/Residential Program,  as the onsite services were paused in many areas, their aim became  maintaining continuity of care across the  services including the intensive form of treatment for women and to support women as they transitioned back…

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House of Sophrosyne

House of Sophrosyne, based in Windsor, ON provides community and residential programs to help women across the province struggling with substance use. According to Doris Stillman, Program Director; when COVID-19 hit, they had to quickly adapt their service delivery to support the clients. Before the pandemic House of Sophrosyne had some experience offering Breaking Free, a licensed evidence based addiction recovery program, virtually as well as some virtual programming. They were able to continue…

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Breakaway Addiction Services

Service users at Breakaway Addiction Services based in Toronto faced challenges when the COVID- 19 pandemic emergency was declared and the drop in services had to be shut down. According to Faith, Program Coordinator, Pieces to Pathways; staff adjusted the service delivery by connecting virtually with clients using Zoom for group programs and telephone/video chat…

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Minto Counselling Centre

Minto Counselling Centre is based in Cochrane, ON and also supports clients in Iroquois Falls and Matheson locations. The centre has limited office space and faced a problem of in-person client visits as the COVID-19 pandemic started. They had to close down the remote office in Matheson supporting clients only virtually. At the other two…

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Regeneration Community Services

Regeneration Community Services (RCS), Toronto faced a problem alongside the rest of the sector in responding to the COVID-19 pandemic: the need to reduce in-person clinical visits while continuing to provide safe & effective care to client-members. Ultimately, RCS decided to adopt a virtual care solution, the Ontario Telehealth Network’s (OTN) eVisit platform, to provide…

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