“Nothing about them without them” is the guiding principle of experience-based design (EBD). EBD is a quality improvement (QI) approach that starts by listening to and meaningfully embedding the voices and lived experiences of clients, families, and staff to co-design better services and outcomes.
This guide explores why EBD matters, how it can strengthen your QI work, the four key steps to EBD success, and practical resources to help you start using this approach right away.
CLICK HERE to Download E-QIP’s Experience-Based design (EBD) Primer
