QI Tools and Templates

5W2H Template

In a QI project, the 5W2H tool helps teams identify key information needed to fully understand their QI issue and draft a problem/opportunity statement.  In

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Project Charter Template

Stay on track with your team and QI project using this handy project charter template! Clearly assign roles, define your measures, celebrate key milestones, and

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Fishbone Template

Use this QI tool to brainstorm all of the potential contributing factors of your QI issue. Be sure to involve all of the individuals with

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Process Map

Use this tool to “walk in your client’s/tenant’s shoes” as they move through your care. This tool is especially helpful for identifying service delays, duplication

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