Foundations to Quality Improvement (IDEAS) E-Learning Course
The Excellence through Quality Improvement Project (E-QIP) is pleased to offer Foundations to Quality Improvement (IDEAS) via an e-learning platform. This course is a comprehensive introductory quality improvement (QI) course customized for the community mental health and addiction sector. This course introduces participants to: (1) Key QI concepts using the Model for Improvement, (2) Knowledge of foundational methods of QI, and (3) Opportunities to apply practical tools in order to improve client care, processes and outcomes. Course content has been adapted from the original IDEAS program developed in partnership between Health Quality Ontario (now part of Ontario Health), the Institute for Clinical Evaluative Sciences (ICES) and the Institute of Health Policy Management and Evaluation at the University of Toronto.
Through completion of this course, participants become well versed in a common language and approach to QI with the explicit aim to improve client care, experience and outcomes. Participants complete the Foundations Program ready to participate in and contribute to QI projects.
Learning objectives: This program aims to provide participants with a foundational knowledge in quality improvement including common QI terminology, tools (e.g. Fishbone Diagram, Measurement Plan, PDSA worksheets) and methods to sustain and spread improvements. Participants will also be introduced to key concepts related to team composition, attributes of effective QI team members and understand their role in advancing quality improvement at their home agency.
Target audience: (1) Clinical, support and administrative staff/volunteers working in Ontario’s community mental health and addiction sector who are or would like to participate in QI projects and consider themselves novice or in need of a refresh and (2) Individuals with an interest in understanding and learning about QI and promoting the spread of QI knowledge within their organization.
This e-learning course is comprised of 7 stages (introduction and 6 modules) and will take approximately 4 hours to complete. Course content includes theory, videos, learning and reflection activities as well as knowledge checks. Our first module (course introduction) will ‘go live’ early November 2020. Subsequent stages will be added to the course curriculum as they become available.
Foundations to Quality Improvement (QI): Full-day IDEAS Training
This full day (8-hour) training includes all of the material covered in our e-learning course. During this in-class training, participants are;
- Introduced to key quality improvement concepts,
- Instructed in foundational methods and theory of quality improvement, and
- Provided the opportunity to practically apply their learning through the use of QI tools using either a case study or an identified quality issue at their home agency with the objective to improve client care, processes and outcomes.
Participants complete the Foundations Program ready to participate in and contribute to quality improvement projects within or across mental health and addiction organizations.
Learning objectives: The program aims to produce effective, QI project team members and promotes a common QI language. Terminology, tools (e.g. Fishbone Diagram, Measurement Plan, PDSA worksheets) and methods taught are based on the Model for Improvement. Participants are encouraged to work on a quality issue relevant to their home agency throughout group exercises to promote applicability of learnings following the session.
Target audience: Clinical, support and administrative staff/volunteers working in Ontario’s community mental health and addiction sector who are or would like to participate in QI projects and consider themselves novice or in need of a refresh.
During the COVID-19 pandemic, our in-class IDEAS offering is not being offered. We are pleased to offer our e-learning offering of IDEAS to all interested participants.
For more information, please email us at firstname.lastname@example.org