CAMH Releases Virtual Client Experience Survey!

We know many of our branches have moved some or all of their services to virtual methods of delivery, In response to changes in care because of COVID-19.  In some cases, this has resulted in improved delivery and for some clients it has proven to be a barrier to care.  Many of you have been…

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Regeneration Community Services adopts use of virtual platforms to increase accessibility to services during COVID-19

Regeneration Community Services (RCS), Toronto faced a problem alongside the rest of the sector in responding to the COVID-19 pandemic: the need to reduce in-person clinical visits while continuing to provide safe & effective care to client-members. Ultimately, RCS decided to adopt a virtual care solution, the Ontario Telehealth Network’s (OTN) eVisit platform, to provide…

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Reach out to the E-QIP Team for all your quality improvement (QI) and data needs!

The Excellence through Quality Improvement Project (E-QIP) is in the midst of its next wave of engagement with the community Mental Health and Addiction (MHA) sector.  The E-QIP project supports the community MHA sector by providing a range of quality improvement training and supports as well as assistance interpreting data and reports and knowledge exchange…

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Quality Improvement on the Fly (QIOnTheFly) Online Training

We are amidst unprecedented times with competing priorities which may seem in opposition. On one hand, keeping clients/tenants, team members, and your families’ safe, balanced against providing the services that your clients/tenants need during the pandemic. The problem solving and ultimately cycles of plan, do, study, act (PDSA) are happening over minutes versus the usual…

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Supporting Clients and Staff during COVID-19 #QIOnTheFly

Many Community Mental Health and Addiction agencies have remained open during the pandemic and are having to adapt the way the delivery services to meet the needs of their clients/tenants (change ideas). Some of the changes we expect will continue after the pandemic is over and will be a new way of operating, others will…

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E-QIP Updates: COVID-19

The E-QIP team is thinking about you during this unprecedented time. Many of you will be preparing and making decisions about how best to continue to meet the needs of your clients and keep your clients, team and your family members safe. We recognize that your attention will be focused on managing the impact of…

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Applications are ready for next E-QIP cohort

The Excellence through Quality Improvement Project (E-QIP) is now accepting applications for the next cohort from teams of community mental health and addiction agencies. If selected, agency teams will work with quality improvement (QI) and data coaches to develop essential skills to complete and sustain a QI project and build a culture of continuous quality…

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E-QIP and the Centre for Innovation on Campus Mental Health (CICMH) partner to bring Foundations to QI (IDEAS) training to Ontarian post-secondary students

In January 2020 the E-QIP team, in partnership with the Centre for Innovation in Campus Mental Health (CICMH), was pleased to offer its introductory-level quality improvement (QI) training to student leaders and staff of post-secondary institutions at the University of Guelph. This one-day training oriented participants to QI methodology and terminology in accordance with the…

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