Excellence through Quality Improvement Project (E-QIP) History

The Excellence through Quality Improvement Project (E-QIP) began in 2016 and was designed to build and support increased capacity and capability of the community mental health and addiction sector to improve the care of clients through quality improvement (QI) activities.

The underlying theory which grounds E-QIP is that increasing the community mental health and addiction sector’s capacity to apply QI methods (Model for Improvement), will result in continual improvements to care and services across the domains of quality care which will help to achieve  the quadruple aim (Figure 1) including improved client and provider experience, more effective care and better value for the system.

E-QIP is a partnership initiative between Addictions and Mental Health Ontario (AMHO), the Canadian Mental Health Association (CMHA) Ontario and Ontario Health (formerly Health Quality Ontario). The partnership has been expanded to include working closely with the Centre for Addiction and Mental Health (CAMH)’s Provincial System Support Program (PSSP).

The overarching E-QIP objectives are to support community mental health and addiction agencies by:

  • Increasing the understanding of quality in mental health and addiction care;
  • Working towards improvement in key domains of quality;
  • Increasing sector-wide quality improvement learning and mentorship;
  • Highlighting promising quality improvement practices.

Since it began, E-QIP has accomplished this work through QI and data coaching, QI training and education sessions with boards and teams and a general community of practice. Work now includes engaging teams through specific Community of Practices (CoPs) to use standardized data (e.g. OPOC, OCAN and GAIN) to inform quality improvement projects.

Guiding Principle: Joyful, Person-Centred, Ethical, Transparent, Informed, Innovative, Unceaseing